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Lullawear Store Policy

1. Shopping Experience
  • 1.1 Customer Service: Our team is dedicated to offering an exceptional shopping experience. For any questions or concerns, please reach out to us at support@lullawear.com.

1.2 Product Availability: All items are subject to stock availability. We strive to present accurate inventory information; however, stock may occasionally run out after an order has been placed.

2. Payments
  • 2.1 Payment Methods: We accept major credit/debit cards, Apple Pay & Google Pay

  • 2.2 Payment Security: All transactions are encrypted and secure to ensure your personal information is protected.

  • 2.3 Price Changes: While we aim to maintain consistent pricing, rates are subject to change without prior notice. Once an order is made, the price charged will remain fixed.

3. Delivery
  • 3.1 Delivery Partners: We rely on trusted third-party delivery services to ship our products to you.

  • 3.2 Delivery Time: Delivery times may vary depending on location and chosen delivery option. Please refer to the shipping information provided at checkout for estimated delivery times.

  • 3.3 Responsibility: Once an item is handed over to our delivery partner, Lullawear is not responsible for any delays, damages, or losses incurred during transit.

4. Product Information
  1. 4.1 Product Descriptions: While we strive for accuracy, we do not guarantee that product descriptions or other content are completely accurate, complete, or error-free.

  2. 4.2 Care Instructions: Always refer to the care label on our products for appropriate handling instructions. Improper care can lead to damage or wear.

 

5. Promotions & Discounts
  • 5.1 Validity: Promotions and discounts are available for a specified duration and come with their own terms and conditions.

  • 5.2 Limitations: Promotional offers cannot be combined unless explicitly stated.

 
6. Feedback & Reviews
  • 6.1 Submission: Customers are encouraged to provide feedback, reviews, and share images of their purchases.

  • 6.2 Use: By offering feedback, you grant Lullawear the right to use, reproduce, modify, and publish such content.

 

7. Disputes & Chargebacks
  • 7.1 Communication: Before filing any dispute or chargeback with your bank or credit card provider, please communicate with us first. We are committed to resolving any issues amicably and efficiently.

Thank you for choosing Lullawear. We appreciate your business and trust.

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