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Lullawear Store Policy

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1. Shopping Experience

  • 1.1 Customer Service: Our team is dedicated to offering an exceptional shopping experience. For any questions or concerns, please reach out to us at support@lullawear.com.

1.2 Product Availability: All items are subject to stock availability. We strive to present accurate inventory information; however, stock may occasionally run out after an order has been placed.

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2. Payments

  • 2.1 Payment Methods: We accept major credit/debit cards, Apple Pay & Google Pay

  • 2.2 Payment Security: All transactions are encrypted and secure to ensure your personal information is protected.

  • 2.3 Price Changes: While we aim to maintain consistent pricing, rates are subject to change without prior notice. Once an order is made, the price charged will remain fixed.

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3. Delivery

  • 3.1 Delivery Partners: We rely on trusted third-party delivery services to ship our products to you.

  • 3.2 Delivery Time: Delivery times may vary depending on location and chosen delivery option. Please refer to the shipping information provided at checkout for estimated delivery times.

  • 3.3 Responsibility: Once an item is handed over to our delivery partner, Lullawear is not responsible for any delays, damages, or losses incurred during transit.

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4. Product Information

  1. 4.1 Product Descriptions: While we strive for accuracy, we do not guarantee that product descriptions or other content are completely accurate, complete, or error-free.

  2. 4.2 Care Instructions: Always refer to the care label on our products for appropriate handling instructions. Improper care can lead to damage or wear.

 

5. Promotions & Discounts

  • 5.1 Validity: Promotions and discounts are available for a specified duration and come with their own terms and conditions.

  • 5.2 Limitations: Promotional offers cannot be combined unless explicitly stated.

 
6. Feedback & Reviews

  • 6.1 Submission: Customers are encouraged to provide feedback, reviews, and share images of their purchases.

  • 6.2 Use: By offering feedback, you grant Lullawear the right to use, reproduce, modify, and publish such content.

 

7. Disputes & Chargebacks

  • 7.1 Communication: Before filing any dispute or chargeback with your bank or credit card provider, please communicate with us first. We are committed to resolving any issues amicably and efficiently.

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Thank you for choosing Lullawear. We appreciate your business and trust.

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